ALA CARTE MENU OF ADDITIONAL SERVICES & REPAIRS: Our ala carte menu of services holds our basic property management fee structure lower. Pay as you go, pay as you need. If you need an additional service, we will perform the additional service for a fee. If you do not need any additional services, you do not pay any additional fees.

CITY DESIGNATION: CC=Cape Coral, LH=Lehigh Acres, SFM=South Ft. Myers, NFM=North Ft. Myers

FOLLOWING ARE EXAMPLES OF ADDITIONAL SERVICES & TRIP FEES/ REPAIR FEES/ MAINTENANCE FEES:

• Builder Punch List Walk                                                       $150.00 (L. Cramer makes no warranties or guarantees at any time, that all defects by builder will be detected, nor do we warranty or guarantee builder will follow through and repair items detected on punch list walk; it is the OWNERS SOLE RESPONSIBILITY to assure builder delivers a functioning product to use as a rental before and after the close of escrow.)
• Utility Turn on/Breaker Flip                                                 $50.00-CC/SFM, $75.00-LH/NFM (When a home closes, or is given to our company for lease or sale, utilities must immediately be switched over into LANDLORD'S name. In the event that LANDLORD fails to do so, the electric company will need main circuit breaker turned off, in order to turn the utilities back on.)
• Set timer for Sprinklers                                                        $50.00-CC/SFM, $75.00-LH/NFM (There will also be a charge to set the timers on sprinklers so that the integrity of the lawn is maintained while home is vacant. The city often changes watering schedule days allowable according to current water shortages; each time this happens, your sprinkler system will have to be reprogrammed in order for you to avoid CITY CODE VIOLATIONS THAT REQUIRE FINES AND, OR A LIEN ON YOUR PROPERTY. L. Cramer has NO control over these sudden policy changes in the City. Our area experiences formidable weather, this creates power surges power outages. If this happens, programming in your sprinkler system will be wiped out, the system must be reset; and a cost will be incurred to re-program.) 
• Break In/Vandalism/ Police Report                                     $50.00-CC/SFM, $75.00-LH/NFM (Costs will be incurred if break-ins are reported and a police report is needed). 
• Well Treatment                                                                     Price may vary (A cost may be incurred to treat the well system.) 
• Mailbox Installation with cement base                                $140.00 (A cost will be incurred to install a mailbox) 
• Property Tour                                                                        $50.00-CC/SFM, $75.00-LH/NFM (LANDLORD wishes to visit properties personally and must have an L. Cramer representative present with them, fee charged ifproperty is tenant occupied. This cost is passed to LANDLORD as BROKER must set the appointments needed in advance and accompany each tour).
• Appraisal                                                                               $50.00-CC/SFM, $75.00-LH/NFM (Appraiser must visit properties and have an L. Cramer representative with them, a fee will be charged, if property is tenant occupied. This cost is passed to LANDLORD as BROKER must set the appointments needed in advance and accompany each tour). 
• Tenant Home Inspection/Conducted (3) times yearly        $225.00-CC/SFM/LH/NFM (Once a tenant is procured for your rental, or if rental tenant occupied, L. Cramer & Associates, Inc, will inspect your rental property on three occasions spaced throughout the year for a fee of $75.00 for each inspection, to try to assess the condition of your rental property. The tenant is told directly if we are not pleased and what to do to improve and a letter of warning is sent to the tenants (copy to owner) following the inspection. L. Cramer & Associates, Inc, can make no assurances or guarantees that the tenant will leave your rental in decent condition, or that the tenant will allow access for the inspection. If tenant fails to comply with inspection request, or if results from inspections are negative, our power to affect change is limited. If we demand a change regarding the treatment of your rental and tenant does not comply, eviction is the only recourse. However, if tenant is current on rent, the eviction process due to non-compliance issues can be very difficult. LANDLORD will be sent a copy of quarterly inspection, and correlating photos, if BROKER'S staff was allowed access to the premise. If access was denied, LANDLORD will be informed. Our efforts can have a positive influence on the upkeep of your rental.)
• Tenant Awards Program                                                      $75.00 per year CC/SFM/LH/NFM (To further encourage the cooperation of a tenant, you can award them with a $25.00 gift certificate to a local steak house per inspection if their rental unit passes our inspection. The investment for an owner in this progressive rewards program is an extra $75.00 per year, but we believe this investment is well worth the future potential results.)
• Hurricanes, Tropical Storms, Acts of God                          Prevailing rates at time of occurrence. (BROKER shall not be responsible to take any precautionary measures to avoid damages from any Acts of God unless agreed to in writing between BROKER and LANDLORD, under such terms as then agreed. BROKER will report to LANDLORD after major storm of possible damage evident to tenant / neighbors. During named Hurricane heading to SW Florida with predictions to hit area, BROKER closes office and alerts tenants on how to protect rental. Many tenants are grateful for help and are eager to participate in the protection of rental property. However, the reality is tenant(s) may not help protect LANDLORD'S investment property for varying reasons. If named storm with predicted wind speeds of over 50 miles an hour is forecast to hit area, BROKER will help protect LANLORD'S investment property if possible. The costs involved to LANDLORD would be prevailing rate of labor & supplies & fuel costs at which BROKER can hire crews to work during this difficult time. Cost of supplies would be at current market rate at the time of hurricane. If LANDLORD'S property is vacant, or if tenants are physically unable to secure investment property with plywood, hurricane shutters or star shaped pattern duct tape to secure windows, remove lawn furniture, or to secure well system, does LANDLORD give permission to secure investment? If LANDLORD agrees to this clause, L. Cramer & Associates Inc will make all best efforts to secure your property if vacant, or if tenant(s) refuse to help, or if tenant(s) are out of town, or if tenant(s) are physically unable to do work necessary. L. Cramer & Associates make no guarantee or warranties that we can help prepare your property for a major storm. Most often, during this type of emergency BROKER has only days to prepare. It is not possible to personally contact each LANDLORD and adhere to individual wishes, therefore, LANDLORD must give BROKER permission to protect property and incur the costs involved for that help, or LANDLORD decides to take their chances.)
• Repairs                                                                                  Prevailing Rate at time of occurrence (BROKER is given the right to spend approximately $200.00 in any one month to purchase items, make repairs, and pay for same out of LANDLORD'S funds. If inadequate, LANDLORD shall be billed for the difference at discretion of BROKER, or LANDLORD may be required to pay in advance for major repair, at discretion of BROKER. In case of emergency, i.e., air conditioning, roof leak, heat, refrigerator, range, plumbing, sewer, safety issue, or well system, or any other repair the BROKER deems an emergency and/or necessary in BROKER'S sole judgment for the safety of the tenant(s), or the welfare of the property, BROKER has authority to institute repairs, even if over aforementioned limit, and without LANDLORD'S permission, if BROKER is unable to reach LANDLORD, or situation requires immediate emergency response by BROKER. All repairs will be done by South West Florida Property Maintenance, or contracted out to outside vendors through SWFLA, and will include a mark-up. Broker has sole contract with this maintenance company. Due to the size of contract with company, clients get preferential pricing and preferred services 7 days a week. All in-house and outside labor prices, and material costs, may increase without notice due to local or national environmental factors beyond BROKER'S control, i.e., hurricanes, fuel shortages, fuel price increases, increase labor, or building material costs. Bids for repairs may include a bid fee. If LANDLORD does not wish to use maintenance company BROKER is associated with, LANDLORD is welcome to bid and handle any, and all repairs, but be advised BROKER will not obtain bid, coordinate tenants or supervise repair, or pay bill for repair and LANDLORD must do all ground work and find own repair company. If LANDLORD has a maintenance contract for warranty issues or local contact for repairs and local contact for pool, lawn, alarm company, etc., it is LANDLORD'S responsibility to inform us in writing and provide all phone numbers and information. BROKER is not provided with this information, LANDLORD will be responsible for any bills generated. BROKER handles all pool and lawn care and maintenance while home is vacant. If LANDLORD does not want to use BROKER'S services, it is LANDLORD'S sole responsibility to inform BROKER in writing; again, BROKER will not be responsible for any bills generated. All repair bills will be paid by L. Cramer & Associates, Inc. and taken out of owner's funds at BROKER'S discretion. If repair bill is over $500.00, or at BROKERS discretion, BROKER has the right to demand from LANDLORD pre-payment before repair is completed. A BROKER also has the right to bill owner. Any outstanding balances beyond 15 days will incur an interest rate of 1½ %, or $25.00 per month, whichever is greater, until balance is paid in full. BROKER has the right to arrange for all repairs, inspections, appraisals, needed police reports, maintenance, lawn, and pool, mailboxes, break-in reports, and cleanings at LANDLORDS expense, unless LANDLORD has notified BROKER in writing prior to the commencement of these items, or repairs, to use someone else that LANDLORD has selected, and LANDLORD makes arrangements with third party directly,as none of the items listed above are included in the property management fee. LANDLORD agrees that they shall pay third party directly if LANDLORD chooses to handle any of the items listed above, and shall indemnify and hold BROKER harmless for payment of same. Please list any contracted warranty companies in the section below. Include name, phone number, and warranty type, (if it is a new home, no warranty information is necessary, due to effective builder's warranty). L. Cramer offers to try and help maintain your investment property as a courtesy, however, this is not a guarantee or warranty of such. BROKER shall not be responsible for, or be liable for, any builder issues.)
• Early Contract Termination Fees                                          $150.00 Cancellation Fee (All monies expended by BROKER must be paid to BROKER prior to cancellation and BROKER is authorized to withhold any sums owed to BROKER from monies held prior to final disbursement to LANDLORD. If LANDLORD fails to pay for any funds incurred on LANDLORDS behalf, BROKER may seek legal action against LANDLORD and will not be compelled to release property keys & info to another party until bills are paid in full. If LANDLORD refuses to pay bills incurred by BROKER on the LANDLORD'S behalf, BROKER has the right to withhold funds from any other property BROKER is managing or selling on behalf of LANDLORD. LANDLORD may cancel agreement with 5-business days' written notice. Termination must include agreement of BROKER. If cancellation is received by BROKER and agreed to by BROKER prior to six months of original tenants lease start date, LANDLORD must pay additional leasing fee of ½ of one month's rent, as BROKER extended discount to LANDLORD for leasing services rendered, upon condition that BROKER would have opportunity to manage said property for a monthly fee, for a minimum of one year. LANDLORD will not be allowed to cancel contract until outstanding LANDLORD bills are paid, and all outstanding tenant fees owed to BROKER are paid. LANDLORD may pay outstanding tenant fees to BROKER to clear account, or BROKER will have the right to deduct owed fees from tenant's security deposit with permission of the existing tenant. If LANDLORD refuses to pay outstanding bills and fees owed to BROKER, BROKER will not accept early cancellation.)
• Key Copies                                                                             $5.00 per key (If LANDLORD cannot deliver four (four) sets of house keys and two (two) mailbox keys, (if applicable), BROKER will get keys copied and charge LANDLORD rate of $5.00 per key.)
• Eviction Costs                                                                         $600/$900/$1000 (Eviction Cost are as follows: $600.00 for regular eviction, $900.00 for eviction that goes to Sheriff Lock Out, $1000.00 for contested tenant eviction plus $230.00 additional fee per hour if attorney must appear in court on LANDLORD'S behalf. Costs and Attorneys Fees to evict tenant(s) or otherwise, must be paid by LANDLORD in advance.)
• Septic Pump                                                                            Prices Vary (Mandatory septic pump yearly, if your home is on septic system)

IMPORTANT INFORMATION: LANDLORD must pay all utility bills, maintenance bills, lawn bills & pools bills and code violations incurred. BROKER will not be held responsible or liable for any code violations you may receive on your property at any time, for any reason. BROKER has the right to arrange for all repairs, inspections, appraisals, neededpolice reports, maintenance, lawn, pool, mailboxes, break-in reports, and cleanings at LANDLORDS expense. All prices in the ALA CARTE MENU OF ADDITIONAL SERVICES & REPAIRS may change without notice.