Elizabeth Flores is our leasing agent/ leasing coordinator, and the front desk supervisor. Elizabeth brings a lot of talent to our company. She is bilingual in Spanish, and procures new tenants for our owners. She processes all  tenant applications, and reviews the leases with our new tenants.  Moreover, Elizabeth gives our owners rental updates, to help keep them informed during the rental process. Elizabeth  Flores also serves as an administrative assistant to Trish Willingham.  Elizabeth Flores direct supervisor is Trish Willingham the General Manager.

Office phone:239-540-3478 Ext 206

Elizabeth Flores email address: Elizabeth@lcramerpm.com

Fran Haworth- Executive Assistant To Trish Willingham

Fran  Haworth assists Trish Willingham with scheduling move outs,  re-habs,  and provides rental updates for owners with vacant properties.  She also helps with  owner rental price changes on available & vacant properties.   Fran Haworths main job duty is to deal with all tenant move-outs.  Fran reviews all bids for rehabilitation projects with our owners. Fran contacts all owners, regarding tenant move-outs, in regards to damages and repairs.  She also alerts an owner if any pending legal action is being taken against the owner from a present or prior tenant.  Fran reviews tenant bankruptcy papers, and  reviews any foreclosure paper our office may receive.   Owners who are selling their property, must also contact Fran for information on the process, if they have a tenant in place.  Fran Haworths direct supervisor is Trish Willingham the COO/Genreal Manager Office Phone:  239.540.3478 Ext. 211 

Fran Haworths email address: fran.haworth@earthlink.net

Laura Urban is very experienced as  our Tenant  Maintenance Coordinator. Laura handles all outside vendor maintenance requests and  most importantly ,she handles all rehabilitation projects to prepare rental units  for resale or  tenant rent. Laura's direct supervisor is Trish Willingham the General  Manger .

Office Phone:  239-540-3478 ext. 219

email address: LauraU@lcramerpm.com 

Laura Schuette is the Assistant Manager for L.Cramer Property Management, and the Assistant Manager overseeing our exclusive maintenance company SW Florida Property Maintenance Company.  Laura also acts as the manager for all Cramer Corporations in-house accounting departments. She supervises all correspondence with owners and tenants in regards to money.  Laura  Schuette coordinates the payouts of security deposits either to an owner for property damages, and or, unpaid rent, and or, a tenants return of all, or a portion, of their security deposit.

 Laura supervises the tenant collections/evictions department, and ensures that all rent payments are received and accurate. Laura's strong collection background and attention to detail, are a huge asset to our company.  Laura Schuette's direct supervisor  is Trish Willingham the Chief Operations Officer & Lisa Cramer the CEO. 

Laura's office phone is: 239-540-3478 ext 202

Laura Schuettes email address:laura.schuette@earthlink.net

Deb Kendall is our corporate web site coordinator along with all other rental Web sites in which we advertise.  Deb places all properties on our company web site along with all MLS listings for the real estate web site. In addition, she handles all Rent Clicks.com data entry. Deb's direct supervisor is Lisa Cramer the Chief Executive officer.

Deb Kendals email address:deb@propertymanagementleasing.com

Heather Ochoa handles all tenant rental payments, and tenant fee payments. Heather deals with the tenants on a monthly bases, to assure rental income payments are met. If the tenant fails to pay rent, her job is to post the tenants for non-payment, and attempt to work out a payment plan for the tenant, with the agreement of the owner. If rent is noncollectable, Heather Ochoa handles our in-house eviction department, and follows this process through to its conclusion, as well as, keeping owners informed of problematic tenants in regard to finances. Heather also functions as executive assistant to Laura Schuette, the accounting manager. Heather Ochoa's direct supervisor is Laura Schuette.

Office phone: 239-540-3478 Ext 204

Heather Ochoa email address: heather@lcramerpm.com

Lellany Zas coordinates with our owners in regard to problem issues involving our tenants, and our rental units. These issues are not related to rental payments, but are related to maintenance issues,  and or, tenant non-compliance issues. Using a great deal of patience,  and diplomacy, Lellany spends her day on the telephone trying to problem solve. Lellany Zas direct supervisor is Trish Willingham, the general manger.

Office phone: 239-540-3478 Ext 220

Lellany Zas email address: Lellany@lcramerpm.com

Margaret Scott handles all of our exclusive property maintenace companys' owner and tenant charges( SW Florida Property Maintenace Company).  Margaret also handles owner cancellations, and owner credit and collections. Margaret Scotts direct supervisor is Laura Schuette the accounting manager.

Office phone: 239-540-3478 Ext 215

Margaret Scott email address: Margaret@swflpm.com

Mildred Guerrero is one of our best receptionists. Mildred is bi lingual and handles our front desk area daily with ease, which is quite a feat, as our office tends to be very busy and our reception area can mimic a ticket line for a rock concert!  Taking rental payments, giving directions to our rental properties, answering tenant questions,  answering owner questions, handling 24 phone lines ringing off the hook,  answering employee questions, distributing incoming and outgoing mail , sprucing up our offices, and handling daily assigned office projects, are just a sampling of her contributions to our success each day! You go Mildred!

Office phone: 239-540-3478 Ext 210

Mildred Guerrero's email address: Mildred@lcramerpm.com

Dianne Oakwood-is the legal assistant to the owner, Lisa Cramer.  Dianne Oakwood helps with all tenant & owner reconciliations i.e security deposit claims, once a tenant has vacated  one of our rental property.  Dianne talks to prospective new owners, and she makes sure they get a press kit from L. Cramer & Associates, Inc my email, fax or regular mail, to help potential clients grasp a firm understanding of  our services and pricing structure. Dianne also helps all new incoming clients get acclimated to our property management program through personal conversation, emails, and phone calls.  Dianne also coordinates all outstanding credit & collections efforts in regards to tenants for unpaid damages and unpaid rent. Dianne Oakwood's direct supervisor is Lisa Cramer the Chief Executive officer.

Office Phone:  239-540-3478 ext 223

Dianna Oakwoods email address: Dianne@lcramerpm.com

Michele Leconey works in our in-house accounting department. Michele Leconey  communicates with our owners regarding the actual payout of their rental income. Michele pays all owners  their rental income by company check, or ACH bank transfer. Michele has been with our company for some time, and is a constant positive, helpful, and enthusiastic employee. The owners love talking to Michele, as she always gives them some time in her busy day!  Michele Leconey's direct supervisor is Laura Schuette the Chief Financial Officer.

Office phone : 239-540-3478 ext 204

Michele Leconeys email address: Michele@lcramerpm.com

Trish Willingham: General Manager-HR Director 

My name is Trish Willingham and I re-located to Southwest Florida in 2004 from Burbank, California. I am a native of Kentucky where I attended the University of Kentucky and graduated from Western Kentucky University.

Before coming to work with Lisa Cramer in Property Management, I worked for the Motion Picture Association of America for three and a half years where I was a member of the Film Ratings Board. Prior to that I was the Manager of Production Operations for the American Humane Association and worked in their Western Regional Office Film & TV Unit based in Sherman Oaks, CA. American Humane Association is a non-profit organization that protects animals in Film & TV. While there I supervised a staff of 14 and developed a database for tracking Motion Picture and TV projects, assisted in the preparation of a yearly Budget and Grant proposals, worked with National Film commissions and implemented training courses and materials for an International training program.

 Trish Willinghams email address: trish.connelly@earthlink.net